This package is for business owners who are looking to get about everything the need to start call center outsourcing but with not the high ticket price.
Comes with a phone, PBX, and agent.
Non Voice
This would be known as a campaign that is not
dealing with voice like back office, chat support,
data encoding and many more. Our price is very competitive in this service.
Outbound
We are known well in the Philippines for outbound because we run many outbound campaigns over
the last couple of years, we have a very good infrastructure and predictive dialer which has given
us a good standing in call center outsourcing.
Inbound
This would have to be one of the things that the Philippines is best at because the culture is very relaxed and customer Oriented meaning that you are going to get a happy customer at the end of every call. All the agents have a slight accent but for the most part it is very hard to tell because of the the time that America spent here over the years.
Like on the plane this class is for business owners who are looking for a little bit more like an open source predictive dialer, call recording, blended, reporting, call barging, real time monitoring and agent.
High roller is first class where you get everything that you would ever need when you are outsourcing your call center.
Comes with a commercial predictive dialer, call recording, blended, reporting, call barging, real time monitoring and agent.